Every SysAdmin has their own style of managing an environment. No matter how hard you try, you’re doing to need to work with other IT folks with whom you disagree. This post will help you both make sense of it, and give you strategies on how to work well together with weirdos those who disagree. […]
Desktop Support is an entry into the I.T. field for many, but it comes with challenges. As the leader of a user support team, there are things your can do, however, that will make your crew’s work (and therefore life) better and your end-users (customers) happier. Let’s face it: users are hard. Not only does […]